Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now—in software that senses what we need, supply chains that "think" in real time, and now generative AI that is radically reshaping work and productivity. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In this updated and expanded edition of Human Machine—including a new chapter on gen AI—Accenture technology leaders Paul Daugherty and Jim Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them. Based on the authors' experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business. Human Machine provides the missing and much-needed management playbook for success in the new age of AI.
Title
Human plus Machine, Updated and Expanded: Reimagining Work in the Age of AI
Paul Daugherty is Accenture’s chief technology & innovation officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee. His new book, HUMAN + MACHINE: Reimagining Work in the Age of Artificial Intelligence, a management guide to Artificial Intelligence, is co-authored by Accenture's Managing Director of Information Technology and Business Research H. James Wilson, was released by Harvard Business Press in March 2018. In addition to overseeing Accenture’s technology strategy, Mr. Daugherty has responsibility for driving innovation through R&D activities in Accenture’s Labs and leveraging emerging technologies to bring the newest innovations to clients globally. He founded and oversees Accenture Ventures, which is focused on strategic equity investments and open innovation to accelerate growth. He also leads the company’s large group of highly skilled, certified technology architects, who apply new technologies and architectural foundations in building solutions for clients across industries. In addition, Mr. Daugherty is responsible for managing Accenture’s alliances, partnerships and senior-level relationships with leading and emerging technology companies, and runs Accenture’s Global CIO Council and annual CIO and Innovation Forum. Mr. Daugherty has played a key role in evolving Accenture’s technology business to respond to the changes in the industry. He developed the Digital Business vision and helped shape Accenture’s early moves to establish its digital business leadership. He founded Accenture’s cloud computing business and was instrumental in launching Accenture’s SaaS, big data and open source businesses, and played a key role in the company’s technology business during the major transitions to client/server computing and internet-based computing. Mr. Daugherty is a passionate advocate for gender equality in the workplace and sponsoring STEM-related inclusion & diversity initiatives. He is a frequent speaker at conferences on industry and technology issues, and has published articles in a variety of publications. He sponsors Accenture’s technology initiatives with the World Economic Forum. Mr. Daugherty also serves as chairman of the board of Avanade, the leading provider of Microsoft technology services. He is on the board of directors for Girls Who Code, Accenture Global Services Limited and the Computer History Museum in Silicon Valley. He is on the advisory boards for Computer Science and Engineering at the University of Michigan and Answer ALS, where he serves as its Infrastructure and Technology Committee Lead. Mr. Daugherty helped found the advisory board of the Academy of Information Technology, a non-profit that works to boost IT careers for youth. In addition, he sponsors Accenture’s partnership with Code.org which is focused on bringing Computer Science education to students around the world. Mr. Daugherty was recently named as one of Computerworld's Premier 100 Technology Leaders for 2017 for his extraordinary technology leadership. He was also recognized by The Institute for Women’s Leadership with the “Guys Who Get It Award” which honors business leaders who have supported diversity in the workplace and advancement of women, especially in the areas of technology and other STEM fields. Mr. Daugherty joined Accenture in 1986 and became a partner in 1999. He earned his bachelor of science degree in computer engineering from the University of Michigan.
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