HBR Increasing Customer Loyalty

HBR Increasing Customer Loyalty (Paperback)

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বইটি বিদেশি প্রকাশনী বা সাপ্লাইয়ারের নিকট থেকে সংগ্রহ করে আনতে আমাদের ৩০ থেকে ৪০ কর্মদিবস সময় লেগে যেতে পারে।

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How do you keep your customers coming back and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable but don't have time to find them this book is for you. Here are nine inspiring and usefulperspectives, all in one place. This collection of HBR articles will help you: Turn angry customers into loyal advocates, get more people to recommend you, boost customer satisfaction by satisfying your employees, focus on profitable customers whether they're loyal or not invest in the right CRM technology for your business, mine customer data for more effective marketing, increase your customers' lifetime value.

Title HBR Increasing Customer Loyalty
Author
Publisher
ISBN 9781422162521
Edition Edition, 2011
Number of Pages 240
Country India
Language English

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